Employee Error and its business impact
How does it sound if a supermarket says MRP is Rs 50 but we're selling the item at Rs 53.70?
Have a look at the image below, that's what Subhiksha's price sticker seem to suggest.
Unless you watch it carefully you may not notice this:
The original price was Rs 58.00, but the way it is stroked out suggests MRP is Rs 50. This will simply turn customers away.
Probably it is a case of little carelessness by the employee and ignorance by supervisor.
Above was detected in Besant Nagar Branch (Chennai) of Subhiksha.
Fix that Subhiksha...
Similar: Rs 10 off on Samsung TV | Attention AP Tourism |
Related: Supermarket Super savings-a word of caution| Facts about Big Bazaar
March 2008 update: visited this store again recently. Above error has been rectified.
Feb 2010 update: Unfortunate that Subhiksha has gone bankrupt.. hope they recover very fast
Have a look at the image below, that's what Subhiksha's price sticker seem to suggest.
Unless you watch it carefully you may not notice this:
The original price was Rs 58.00, but the way it is stroked out suggests MRP is Rs 50. This will simply turn customers away.
Probably it is a case of little carelessness by the employee and ignorance by supervisor.
Above was detected in Besant Nagar Branch (Chennai) of Subhiksha.
Fix that Subhiksha...
Similar: Rs 10 off on Samsung TV | Attention AP Tourism |
Related: Supermarket Super savings-a word of caution| Facts about Big Bazaar
March 2008 update: visited this store again recently. Above error has been rectified.
Feb 2010 update: Unfortunate that Subhiksha has gone bankrupt.. hope they recover very fast
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