HP Laserjet Pro 400 Color MFP M475DW Wireless Color Photo Printer With Scanner

I run a business that requires me to print both legal and letter sized documents in each print job, so I researched dual tray printers and decided on the HP LaserJet Pro 475dw with the optional second drawer. The printer itself works extremely well. Unfortunately, the page feeder for the scanner is unreliable and jams frequently. It doesn't matter if it's loaded with three sheets of paper or 30, it will start scanning and more often than not jam while feeding pages through the scanner. When scanning multiple pages, it will cancel the scan job when a jam occurs (instead of allowing you to fix the jam and resuming scanning). Also, the scanner frequently feeds pages in askew, so they don't scan straight. I've been using Brother MFC machines for the past eight years and never had as many scanning problems with those machines as I do with this new HP. I love the printer, but am sorely disappointed with the scanning feature. If you need to scan large sets of documents, I encourage you to consider a Brother MFC machine, or a separate page scanner.

Review about HP Laserjet Pro 400 Color MFP M475DW Wireless Color Photo Printer with Scanner

I have had the printer for 3 weeks now, and not have had any major issues. I use the printer with a iMac (mountain lion), Macbook (lion), iPhone 3, Ipad2 and new Ipad. I have not tested with windows or linux.

Why not 5 stars?
1) many people discount 5 star ratings as fake
2) online documentation states there is an email scan option, but it's not actually present (at least for Mountain Lion)
3) printer reports out of paper when there is still some paper remaining in tray. Maybe this can be calibrated, but I haven't figured out how, yet.

I could not find this model in any of the local office supply stores, but i did test several printers using the copy function. By far, I found the HP printers produced a better image (also tried brother, cannon, and one other brand that i can't recall). I ordered this model as I liked the LJ Pro 300, and this is an updated version. Setup was easy and only took about 15 minutes, but did require a USB connection until the wireless was setup. My wife needs color printing for work, and both her and I have used the printer almost daily since purchase with no issues. .

Features:

• Professional color and affordable black-and-white printing, plus automatic 2-sided printing
• HP ePrint-print virtually anywhere using your smartphone or tablet
• Use the 3.5" touchscreen to access business apps and manage print jobs

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